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아마리 볼봐르 호텔 FAQ
What types of rooms are available in 호텔 and what are the differences between the room types?
Are your hotel rates per room or per person?
Does my room reservation require a guarantee?
How do I cancel my hotel reservation without a charge?
How many guests can stay in one room?
Do you offer discounts for a group booking?
Do you have a pets policy?
Does the internet rate include breakfast?
What are the standard check-in and check-out times of 호텔?
Is it possible for early check-in?
How much do you charge for a late check-out?
Do you offer a room rate for short stay (day use)? How long are such stays?
Do you have twin, triple and quadruple rooms?
Are king size beds available in the rooms?
Do you have rooms with a bathtub?
What television channels are available in the rooms?
Do you have non-smoking rooms?
Is there a safety deposit box available at 호텔?
Is e-mail service available at 호텔?
Is a baby-sitting service available?
What special services are available for children?
Are baby cots available for the rooms?
Are high chairs available in the restaurants?
Where is breakfast served and at what time?
How many restaurants do you have and what are they?
Is vegetarian cuisine available in the restaurants?
Is a special menu available for children?
Do you have 24 hour room service?
GENERAL HOTEL INFORMATION
Is there a swimming-pool in 호텔?
How much parking space is available at 호텔?
Do you have hairdryers in the rooms?
How long does it take to get a taxi/limousine from the airport to 호텔 and approximately
how much does it cost?
If I take a hotel limousine from the airport, will I be met by Amari Hotels and Resorts staff?
Do you have any special packages for honeymoons and anniversaries?
Do you have a tour desk where I can book excursions during my stay?
Do you provide special facilities and services for disabled guests?
Can 호텔 reconfirm my ongoing flight and make arrangements for domestic and international flights?
Is a doctor available at 호텔?
Can I get a massage at 호텔?
How far is the nearest hospital?
Where is the nearest bank or currency exchange?
What is the currency in Thailand?
At what time do the banks open?
Are there shops at 호텔?
Can luggage be stored at 호텔 whilst I travel to another 위치 in Thailand?
Can I order fresh orchids from 호텔 to take home?
To what frequent flyer programmes is 호텔 a member?
What beauty facilities are available at 호텔?
What voltage do you use in Thailand?
What is the VAT refund system in Thailand?
Is it safe to drink tap water in Thailand?
What is the weather like at different times of the year?
What should I wear in Thailand ?
Are there any golf courses near 호텔?
BUSINESS TRAVELLERS' SECTION
Can I connect my laptop in
the room?
Are dual telephone sockets
available in any of the rooms?
Do you have an express
check-out service?
What newspapers does 호텔 receive and can these be delivered to my room?
Can I rent a mobile
phone?
Are secretarial and other
business services such as translation available?
Are offices available for
rent at 호텔?
What is the daily charge
for the limousine service?
SHOPPING AND TOURIST FACILITIES
Are there any shopping
centers near 호텔 and if so, where are they?
How far is 호텔 from
the main shopping areas?
How can I get to the main
shopping areas?
Is 호텔 far from the
Sky Train?
Are you close to
theatres/entertainment venues?
What are the local tourist
attractions?
What is the best way to
see the city of Bangkok?
Can we book sightseeing
tours directly at 호텔?
What types
of rooms are available in 호텔 and what are the differences
between the room types?
호텔 has five
categories of rooms: superior, deluxe, deluxe corner/terrace and
스위트 룸.
수페리어 룸 are located on the 6th to 16th floors of the Siam Wing and
디럭스 룸 are located on the 7th to 25th floors of the Krungthep
Wing. In addition to the facilities available in our Superior room
category, 디럭스 룸 offer superior comfort and more space
bathrooms.
Deluxe
Corner rooms are located on the 8th to 24th floors of the Krungthep
Wing. Deluxe Terrace rooms are located on the 7th floor of the
Krungthep Wing.
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Are your hotel rates per
room or per person?
The rates charged are per
room although the cost may differ slightly for single, double and
triple occupancy.
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Does my room reservation
require a guarantee?
All room reservations
require a credit card guarantee.
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How do I cancel my hotel
reservation without a charge?
To cancel your booking without incurring any charge, please contact the : Reservations Department at least one day prior to your arrival. You will then be given a cancellation number.
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How many guests can stay
in one room?
Each guest room can
accommodate a maximum of three guests. Please note that the third
bed will be a rollaway bed.
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Do you offer discounts for
a group booking?
For details of the available group rates, please contact 호텔’s Sales Department
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Do you have a pets
policy?
We regret that animals are
not allowed to stay in 객실.
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Does the internet rate
include breakfast?
Breakfast is sometimes
included in the internet rate. For details of the rates applicable
to a particular period
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What are the standard
check-in and check-out times of 호텔?
The standard check-in time
is 14:00 and check out time is at 12:00 noon. However, if you are
arriving earlier than 4:00, we make every effort to ensure that a
room is available for you.
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Is it possible for early
check-in?
It is sometimes possible
to check in earlier, however, this depends on availability and
cannot be guaranteed. To be sure of having the room ready upon
arrival, you can reserve the room from the night before.
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How much do you charge for
a late check-out?
It is possible to have a
late check out and charges apply.
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Do you offer a room rate
for short stay (day use)? How long are such stays?
Day use room rates are not
available.
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Do you have twin, triple
and quadruple rooms?
We have twin rooms. We can
provide an extra rollaway bed for a third person. We also have
connecting rooms which can accommodate 4 guests. No quadruple rooms
are available.
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Are king size beds
available in the rooms?
Yes, they are.
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Do you have rooms with a
bathtub?
Yes, we do. All 객실 have a bathtub.
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What television channels
are available in the rooms?
The following channels are
available although this is subject to change:
- : Local channels
- : BBC
- : CNN news
- : Worldnet
- : CFI
- : TV5
- : DW
- : Japanese news
- : RAI INTL
- : Bloomberg
- : Super sports
- : HBO
- : MTV plus pay as your view movie
channel
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Do you have non-smoking
rooms?
Non-smoking rooms are
available upon request.
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Is there a safety deposit
box available at 호텔?
All the 객실 have a
safe deposit box which is available free-of-charge.
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Is e-mail service
available at 호텔?
Guest are able to send
and receive email at the Business Centre.
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Is a baby-sitting service available?
Yes, we have a baby sitting service available on request. 1 day
advance notice is required.
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What special services are
available for children?
Baby cots are available
upon request. High chairs and special menus are provided for
children.
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Are baby cots available
for the rooms?
Baby cots are available on
request.
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Are high chairs available
in the restaurants?
Yes, we do have baby high
chairs available in all our restaurants.
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Where is breakfast served
and at what time?
The American Breakfast
Buffet is served at 페퍼밀 Restaurant from 05.30 am to 10.30
am.
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How many restaurants do
you have and what are they?
We have 2 restaurants in
호텔:
- Peppermill coffee shop - Modern design
restaurant serving attractive breakfast and lunch buffet, as well
as เ-la-carte menu. Open daily from 05:30-23.00, 7 days a
week.
- Season - Thai restaurant located on the 4th
floor of the Siam Wing.
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Is vegetarian cuisine
available in the restaurants?
A selection of vegetarian dishes is available in every outlet.
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Is a special menu
available for children?
Yes, we have special menus
for children in all restaurants.
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Do you have 24 hour room
service?
Yes, we do.
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GENERAL HOTEL INFORMATION
Is there a swimming pool in 호텔?
There is an outdoor
swimming pool, located on the 6th floor of the Siam Wing.
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How much parking space is
available at 호텔?
The parking can
accommodate up to 170 cars.
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Do you have hairdryers in
the rooms?
Hairdryers are available
in every guest room.
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How long does it take to
get a taxi/limousine from the airport to 호텔 and approximately
how much does it cost?
It will take about 30 minutes from the airport to 호텔 by expressway, depending on the time of day. A taxi will cost around 300 Baht.
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If I take a hotel
limousine from the airport, will I be met by Amari Hotels and
Resorts staff?
Yes, we have staff on duty
at the airport to meet all our arriving guests and to escort you to
the limousine. The representative wears a red jacket and carries an
Amari sign.
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Do you have any special
packages for honeymoons and anniversaries?
Special packages are
available for guests celebrating a special occasion.
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Do you have a tour desk
where I can book excursions during my stay?
Yes, you can contact 호텔 tour desk in the lobby for excursion information. Excursions
are available to all main tourist attractions.
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Do you provide special
facilities and services for disabled guests?
Yes, we do have rooms for
disabled guests.
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Can 호텔 reconfirm my
ongoing flight and make arrangements for domestic and international
flights?
Yes, Guest Relations staff
will be pleased to assist with your travel arrangements.
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Is a doctor available at
호텔?
We have a doctor on call
24 hours.
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Can I get a massage at 호텔?
Yes, you can arrange a
massage via the reception desk.
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How far is the nearest
hospital?
The Bumrungrad Hospital is
the nearest hospital and is about 10 minutes' walk away.
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Where is the nearest bank
or currency exchange?
You can exchange money at
the front desk. Alternatively, many major banks are located nearby
호텔.
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What is the currency in
Thailand?
The currency in Thailand
is Baht. Check the current exchange rate on our home page.
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At what time do the banks
open?
The banks in Thailand are
open from 8.30 am until 15.30 pm. Monday to Friday only.
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Are there shops at 호텔?
Yes, we have a gift shop
located in the lobby area.
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Can luggage be stored at
호텔 whilst I travel to another 위치 in Thailand?
Yes, your luggage can be
stored at 호텔. Please consult our Bell Captain.
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Can I order fresh orchids
from 호텔 to take home?
Yes, the Housekeeping
Department can order them on request.
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To what frequent flyer
programmes is 호텔 a member?
Amari Hotels and Resorts
is proud to be a member of the South African Airways Voyager
program.
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What beauty facilities are
available at 호텔?
There is no beauty salon
in 호텔 itself, but several beauty salons are within walking
distance of 호텔.
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What voltage do you use in
Thailand?
The voltage in Thailand is
220 Volt.
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What is the VAT refund
system in Thailand?
Tourists are able to claim
back the VAT on larger purchases when they exit the country. Most
department stores can assist you in arranging a refund.
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Is it safe to drink tap
water in Thailand?
The tap water in Thailand
is not potable. Complimentary drinking water is provided in all
객실.
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What is the weather like
at different times of the year?
As a general guideline,
the weather in Thailand is warm all year round. However, the weather
is generally most pleasant from November to February when there are
clear skies and sunshine. The hot season is from April and May, when
temperatures reach their highest. The rainy season is between June
and September. It does not rain every day and usually the rain only
lasts for an hour or so in the evening.
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What should I wear in
Thailand ?
Thai people are quite
modest. Conservative dress is recommended. Shorts and sleeveless
vests cannot be worn to visit a temple.
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Are there any golf courses
near 호텔?
Yes, within 1-hour drive
from 호텔.
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BUSINESS TRAVELLERS' SECTION
Can I connect my laptop in the
room?
Yes, provided your PC is
equipped with the necessary software.
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Are dual telephone sockets
available in any of the rooms?
Dual telephone sockets are
available upon request for all rooms.
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Do you have an express
check-out service?
Yes. Simply fill out the
form in the room and hand it to the front desk cashier.
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What newspapers does 호텔 receive and can these be delivered to my room?
We have Bangkok Post, The
Nation, International Herald Tribune, The Asian Wall Street Journal
and the Japanese Yumiuri newspapers. Guests staying in 수페리어 룸 can request one of the above mentioned newspapers without any
charge. For guests staying in Deluxe and Suite rooms, we offer a
daily delivery of a newspaper automatically.
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Can I rent a mobile
phone?
Yes, you can rent a mobile
phone at the Guest Relations Desk.
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Are secretarial and other
business services such as translation available?
We can provide basic
secretarial support services. For specialized needs it may be
necessary to employ an outside company. Please contact the business
centre to discuss your exact needs.
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Are offices available for
rent at 호텔?
Unfortunately, we do have
an office for rent at 호텔.
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What is the daily charge for the limousine service?
The charge for limousine service depends on the destination and travel time.
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SHOPPING AND TOURIST FACILITIES
Are there any shopping centres near
호텔 and if so, where are they?
Yes. Emporium, Central,
Central World Plaza, Silom, Chatuchak Market.
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How far is 호텔 from
the main shopping areas?
Many shops are within
walking distance. Alternatively, take the skytrain to the Emporium or
Central World Plaza.
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How can I get to the main
shopping areas?
Sky train, walking,
taxi.
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Is 호텔 far from the
Skytrain?
호텔 is only 50
meters to Nana Station.
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Are you close to
theatres/entertainment venues?
Yes, within walking
distance to one of Bangkok’s main entertainment venues.
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What are the local tourist
attractions?
Bangkok’s tourist
attractions are located throughout the city. Check with Guest
Relations about how to go to each place.
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What is the best way to
see the city of Bangkok?
By city tour which can be
booked at 호텔.
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Can we book sightseeing
tours directly at 호텔?
Yes, at the tour counter
in 호텔 lobby.
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